Cancellation Policy
Flexible Cancellation Options
Order Cancellation
Before Processing
100% refund
During Processing
90% refund
After Shipped
Return policy applies
Free Cancellation
You can cancel your order for free within 2 hours of placing it, as long as it hasn't been processed yet.
- Orders are typically processed within 2-4 hours during business hours
- Orders placed after hours are processed the next business day
- 100% refund issued to original payment method
- No cancellation fees or restocking charges
Partial Cancellation
For orders with multiple items, you may cancel individual items before the order is shipped.
- Refund issued for cancelled items only
- Remaining items will be shipped as scheduled
- Shipping costs adjusted proportionally
How to Cancel Your Order
Contact Us Immediately
Call 1-800-AUTO-PART or email support@autoparts.com with your order number
Provide Order Details
Have your order number and email address ready for verification
Receive Confirmation
You'll receive an email confirmation of your cancellation within 30 minutes
Get Your Refund
Refund will be processed to your original payment method within 3-5 business days
Important Information
Restocking Fees
A 10% restocking fee may apply to special order items or custom-ordered parts
Processing Time
Once an order enters shipping status, it cannot be cancelled and our return policy applies
Order Modifications
To modify an order (change quantity, part number, etc.), you must cancel and place a new order
Need to Cancel an Order?
Act fast! Contact us immediately for the best cancellation options.